- 2021 MENAP Payments report -eCommerce - techxmedia releases 2021 MENAP Payments report, as eCommerce demand continues to rise

The eCommerce market in MENAP is growing at an exponential rate, according to the report. In 2020, 47% of customers predicted that they would buy online more regularly in the coming year. In 2021, about 83 percent of respondents indicate they’ll keep or even increase their present level of eCommerce spending through 2022, indicating a permanent shift in consumer behavior.

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Emplifi- Social Commerce-Cloud -tools -techxmedia

Emplifi launches Social Commerce Cloud

Social commerce is the next frontier for cutting-edge B2C brands that wish to connect, convert and monetize today’s shoppers. Social media shops are rapidly becoming the new shopping malls. We’re excited to release Emplifi Social Commerce to the market to enable our customers to revolutionize the shopping experience, win unprecedented conversion rates and drive revenue gains,” ​said Mark Zablan.

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Mohammed-Alkhotani - Area-Vice-President - Middle-East-and-Africa - Sitecore- techxmedia

89% of UAE customers are digital converts to e-commerce

Customers are placing a greater focus on the customer experience as e-commerce continues to develop. Customers will browse away from a site and pick an alternative if they can’t get what they need in only a few clicks, according to 90% of UAE IT decision-makers since the epidemic. Furthermore, 87% of UAE respondents stated that sluggish or badly functioning websites irritate their consumers.

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E-Commerce growth - tech investments - supply chain execution - ROI - TECHXMEDIA

E-Commerce growth propelling tech investments in supply chain execution & high ROI

Companies that want to take advantage of the omnichannel opportunities of increased online-order volume in the past 18 months are adopting more agile delivery and fulfillment models, such as D2C. Online sales by retailers and manufacturers have surged by more than 120 percent in the last year. E-commerce volumes have also exploded, with LSPs estimating a 200 percent growth from 2019-2020.

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