Deliverect introduces new product suite for the booming food delivery sector

Deliverect has introduced new product suite for the booming food delivery sector. The Belgian scale-up that connects Zomato, Deliveroo, Talabat, Just Eat, and Takeaway.com, among other platforms, directly to restaurants via a POS automation system, has announced the launch of its new product suite, which will continue to assist restaurants in successfully satisfying consumers’ delivery orders at a time when food delivery is booming.

Zhong Xu, co-founder and CEO of Deliverect: “Deliverect is excited for more restaurants to have access to top technology that enhances day-to-day and delivery operations. Any updates that make our platform operate more seamlessly for restaurants is a win – our team is motivated by helping the hospitality industry continue to succeed and thrive after a tough year.”

Customers can now get the following updates:

Deliverect Insights : Deliverect Insights provides updated dashboards that allow restaurants to make better use of their data by answering critical questions that help them to evaluate how their performance is trending and identify outliers.

• Menu Item Performance, a feature of Insights, allowing customers to compare goods and determine the top and worst performers.
• Users can use Location Performance to gain insights into the performance of individual places and to gain a general understanding of performance over time.
• Channel Performance allows you to compare channels, quickly find the best-selling items, and monitor how sales move among them.

Pickup Manager: Deliverect’s Pickup Manager allows drivers and customers to see the progress of their order on the pickup screen, allowing for more efficient communication.

• To keep drivers and customers informed, restaurant employees may quickly manage order statuses.
• Customers will know when to walk to the counter to pick up their order by looking at the pickup screen, which will improve customer experience and reduce wait times.
• Ready orders are delivered to clients faster and more correctly thanks to real-time and unambiguous order status notifications.

Dispatch: Dispatch allows restaurants to control the entire delivery experience through their direct channels, increasing customer satisfaction.

• By delegating online orders to their fulfilment partners, restaurants may effortlessly control delivery on their direct channel.
• They may track orders through their delivery flow with Dispatch, since real-time driver updates and driver details are exchanged.

Chat: Chat enables conversational assistance 24 hours a day, 7 days a week, allowing clients to contact Deliverect directly from our platform tools at any time.

The restaurant industry has been grappling with the issues that COVID-19 has posed to both large chains and family-owned businesses, and Deliverect has proven to be a lifeline for many of them. These product changes will continue to serve the sector as delivery continues to increase, by helping to streamline restaurants’ existing POS system.