23 November 2024, Sat |
2:59 AM
Shipsy, a SaaS-based logistics management software provider, is set to host the Limitless CXO Roundtable on the 15th of March, 2023, at the Ritz Carlton Hotel, Jeddah. The event will focus on “Powering the Next Wave of Logistics Excellence” through discussions on pivoting on customer experience and cost optimisation to accelerate business growth.
The exciting speaker lineup at Limitless CXO Roundtable comprises industry stalwarts from marquee organisations like Iyad Kamal, ex-Chief Operating Officer, Aramex and Advisor, Madhi HerzAllah, Home Delivery Director, eXtra, Mahdy Sinnokrot, Head of New Products & Services, Flow Progressive Logistics, and Shehab Mokhtar, Co-Founder & CEO, Nomu Group.
According to the National Logistics Program for Vision 2030, the Kingdom of Saudi Arabia (KSA) is committed to utilizing its favourable location and resources to place itself as a major global logistics hub. The country intends to make significant investments in infrastructure and technology as part of this strategy to improve its logistics capabilities.
It is expected that the retail industry in KSA will continue to experience a year-on-year expansion of 23%, which will result in increased opportunities for retailers and logistics service providers. The quick implementation of advanced technologies such as artificial intelligence (AI), machine learning (ML), and predictive intelligence, along with the arrival of new players in the industry, will boost the quick commerce market, resulting in approximately 4 billion orders per year by 2026.
Kamal said “The next wave of logistics transformation in Saudi Arabia will drive businesses to cost-efficiently scale on-time deliveries, especially when the demand for eCommerce deliveries is escalating. Enhancing customer data usage to improve last-mile service, using logistics intelligence to mitigate transportation risks and ensuring seamless integrations across ecosystem partners will help balance cost and customer experience.”
Soham Chokshi, CEO & Co-Founder at Shipsy, will deliver the opening address at the Roundtable.
Chokshi said “As demand for fast and on-time deliveries surges in KSA, businesses must leverage technology to gain a competitive advantage. Intelligently orchestrating multi-courier operations will become critical in optimising last-mile costs and providing unified CXs. Using predictive intelligence to accurately predict delays and capacity requirements, deploying advanced location technologies to ensure address accuracy and leveraging modern routing tools to shrink carbon emissions will become critical service differentiators.”
The Roundtable will highlight the latest trends and innovations in the logistics technology space to help businesses streamline operations and deliver on rapidly evolving customer expectations.
