The CX discussion was no longer a murmur. It was a roar, as demand surged, and disruptive new players joined the fray. In a 2021 report, the Dubai Chamber cited data from the UAE National Economic Register that said May 2020 held the record for the issuance of ecommerce licences in the country – 196 in a single month.

However, in order to capitalise on this, the corporation realised that it needed to focus on more than simply organic growth.

Whether you’re a startup, or a more established company looking to make your business more efficient, AI is something that should be on your radar as AI provides more opportunities for businesses.

Timbl UAE start-up has conducted a successful proof-of-concept pilot with Social House in Dubai, demonstrating that its rapid payment solution gives restaurants and customers with a 10% faster table turnaround time.

Automating certain basic and complex operations to enable zero-touch autonomous networking, which necessitates the use of advanced technologies such as artificial intelligence (AI), machine learning (ML), and reasoning, is a continual undertaking for 5G.