Survey shows over half of UAE citizens use digital wallets

New research from payment solutions provider Checkout.com has revealed that half of UAE residents are using digital wallets for the first time.According to the survey, security is still the most important factor for UAE residents when shopping online, with nearly 40% of respondents trusting digital wallets as much as banks. Indeed, the future looks bright for digital wallets, with 48% of respondents.

Kuwait’s ICT sector: A conversation with Abbas A. Fairouz

Abbas A. Fairouz, Assistant Professor at Kuwait University, discusses Kuwait’s ICT sector, digital transformation in industries, and future developments and trends.

Four ways to bolster the retail supply chain through digitization this Ramadan

Retailers across the Middle East look forward to busy shopping periods such as Ramadan and Eid with a mixture of excitement and trepidation. Although welcomed, the sudden uptick in volume demands, combined with the introduction of seasonal goods and changes in many employee working hours, often test the flexibility of retailers’ supply chains.

Crypto adoption on way to mainstream: Checkout.com report

Checkout.com released its Demystifying Crypto: Shedding Light on the Adoption of Digital Currencies for Payments in 2022 report.

5 ways modern contact-centre technologies can help customer satisfaction soar

The CX discussion was no longer a murmur. It was a roar, as demand surged, and disruptive new players joined the fray. In a 2021 report, the Dubai Chamber cited data from the UAE National Economic Register that said May 2020 held the record for the issuance of ecommerce licences in the country – 196 in a single month.