Freshworks Inc., has officially named Mika Yamamoto as the Chief […]

Freshworks Inc. has recently announced that the Commercial Bank of Dubai (CBD), a prominent banking establishment in the UAE, has successfully integrated Freshdesk™ into its operations to elevate its customer service capabilities.

Freshworks Inc. launches AI-driven Customer Service Suite, integrating chatbots, messaging, and ticket management for holistic support.

Freshworks Inc. has announced the introduction of new generative AI enhancements across its product lines, aiming to boost business efficiency.

A new report by Freshworks Inc. revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT service requests from employees in the country are resolved 20% faster than the global average