Technology has seamlessly integrated it into our daily activities, improving and streamlining them. We use mobile apps so frequently that we don’t even think about them, much like how we breathe oxygen.

CPR released data on rise in cyberattacks on businesses in 2021. Last year, CPR noticed a 71% spike in cyberattacks per-week on corporate networks in the UAE compared to 2020, and a 50% increase globally.

With COVID-19 speeding up the transition to digital services and contactless experiences, 84 percent of UAE firms feel mobile applications are now a “must” to stay relevant to their customers.

Customers can discover answers, receive help, and request services using ServiceNow Messaging, and organizations can address issues quickly by the Now Platform to link the front, middle, and back office with digital workflows.

Following customer feedback, the site now includes a new interactive map of Etihad Cargo’s global network, which includes full information on the carrier’s global network outstation capabilities.Moving to a customer-centric platform reduced the time it takes consumers to complete a booking from more than two minutes to less than 45 seconds, requiring only 12 clicks instead of the previous 23.