Salesforce officially announced sustainability as a core company value, joining its values of trust, customer success, innovation, and equality. Company is now making Net Zero Cloud 2.0 – a solution that tracks greenhouse gas emissions.

To me, today’s business is about serving not just our customers, but their customers too – making a difference to society – and that’s exactly what’s at the heart of ServiceNow.” Says Ulrik Nehammer.

Despite the fact that pharmaceutical companies generated great advances during the pandemic, including the delivery of the first FDA-approved mRNA vaccines, consumer faith in pharmaceutical businesses was at an all-time low. Only 58 percent of health customers have faith in the pharmaceutical corporations with whom they deal. Even fewer people have perfect faith in pharmaceutical corporations.

During the peak of COVID-19 epidemic, brands and merchants introduced short-term solutions like curbside pickup and virtual styling, which transformed what customers expected from their shopping experience. According to the Connected Shoppers Report, as the barrier between physical and digital touchpoints blurs, customers expect brands and stores to follow their rules, and they have limited patience for poor experiences.

Consumers spent $74 billion in first three weeks of November (up 10% YoY) and $297 billion internationally, signaling start of the holiday shopping season. Black Friday was the biggest single shopping day of Cyber Week.