5 November 2024, Tue |
2:29 PM
The Abu Dhabi Government Unified Services Ecosystem, TAMM, showcased the updated version of the TAMM smart app, the integrated and secure platform that unifies Abu Dhabi Government services in one place. The smart app provides a digital experience that guarantees customers easy and quick access to more than 700 services provided by more than 30 government entities at any time and from anywhere in the world.
The user experience has been much improved by the smart app’s extensive makeover, which included a new feature that lets users search for services by categories or the governments that offer them, as well as better speed and stability. Customers now have easier access to government services and may complete transactions more quickly and easily.
The Abu Dhabi government announced recently the migration of all its services to TAMM. This will make the app a one-stop shop for completing all government services and transactions and payments digitally anytime and anywhere effortlessly.
Citizens, residents, investors, and visitors in Abu Dhabi will no longer need to visit the physical locations of the customer service centres to complete government services.
The TAMM smart app is a comprehensive and integrated app for safely conducting transactions while enjoying a unified and seamless customer experience for all Abu Dhabi government services, which is advantageous to both customers and government entities. It also significantly reduces the time needed to complete procedures in government entities.
The initiative was supervised by the Higher Committee of Digital Government in Abu Dhabi which oversaw all the transfer of government services in the TAMM ecosystem. This was to activate a governance framework across the Abu Dhabi government and make a fundamental change in the concept of government services, moving towards a digital future.
His Excellency Dr Mohamed Abdelhamid Al Askar, Director General of Abu Dhabi Digital Authority, said that the updated version of the TAMM smart app reflects the fundamental vision of the TAMM ecosystem, which was built to facilitate government services in a way that supports sustainable growth the Emirate is witnessing.
He said “Our focus was making the TAMM smart app simple and easy to use for everyone and ensuring that it makes a big difference in the daily lives of people. I encourage every member of the Abu Dhabi community to download the TAMM smart app on their phones and be part of this advancement that will further enhance the growth of the Emirate.”
Her Excellency Aisha Ibrahim Al Marzouqi, Executive Director of Government Services Sector at Abu Dhabi Digital Authority, said: “The updated version of the TAMM smart app comes in line with the Abu Dhabi government’s efforts aimed at providing a smooth and easy customer experience for the community in Abu Dhabi in accordance with the highest international practices and standards. Today, and with the announcement of the transfer of all Abu Dhabi government services onto TAMM, we continue to support these efforts and build on what has been achieved in various areas of government work by providing advanced government services and solutions.”
The TAMM smart app, which can be downloaded for free from the Apple App Store and Google Play Store, is simple to use and has been thoughtfully created to satisfy the needs of every Abu Dhabi resident.
