Discover how TEXUB, the global B2B marketplace, has evolved and offers unique features in an insightful interview with Mehul Kagalwala, its Global Business Development Director. Learn about their anonymous connection feature, international trade support, and the impact they’ve had on businesses.
It’s been over a year since the launch of TEXUB. Can you share with us how TEXUB has evolved during this time?
Over the past year, TEXUB has undergone significant evolution. We’ve expanded our product range, broadened our global reach, and enhanced the user experience by introducing improved search options and customization features. Security and data privacy remain paramount, and we now offer personalized recommendations to our users. Our customer support is available around the clock, and we’ve introduced communication channels on WhatsApp for seamless interactions. Additionally, we’ve forged strategic partnerships, unveiled a more user-friendly website UI/UX, and continue to drive innovation. As a result, more buyers and sellers are joining our platform, conducting global sales, and trusting TEXUB to provide a seamless and reliable platform for IT procurement.
TEXUB is known for its unique feature of connecting verified buyers and sellers anonymously. Could you provide us with more details on how this feature operates and the advantages it offers to your users?
Certainly! At TEXUB, our distinctive feature is the anonymous connection of verified buyers and sellers. Here’s how it works:
We rigorously verify the legitimacy of users through a stringent verification process that encompasses identity, business, and financial checks. Once verified, users can interact anonymously, safeguarding their personal contact information. One significant advantage of this is heightened security; anonymity adds an extra layer of protection, enabling users to negotiate and transact without exposing their personal information to potential risks.
This anonymity also ensures fair negotiations, preventing bias or discrimination based on factors such as business size or location.
Through our robust privacy protection measures, TEXUB empowers users to control when and how they reveal their identity. This fosters increased global opportunities, allowing businesses to confidently engage with partners worldwide and expand their network.
In summary, TEXUB’s feature of connecting verified buyers and sellers anonymously creates a secure, equitable, and efficient B2B marketplace environment, promoting trust and privacy for our users.
What key features or functionalities have you implemented that set your B2B online marketplace apart from competitors?
TEXUB stands out in several ways:
1. Global Accessibility: We operate in six major selling hubs and have buyers from over 60+ countries. This widespread presence allows us to offer true global accessibility, helping our customers trade across borders.
2. Marketplace Approach: Unlike e-commerce platforms, TEXUB functions as a managed marketplace. Buyers and sellers from around the world join the platform, benefiting from anonymity to conduct trade without biases. This ensures equitable opportunities for all users.
3. AI-Powered Fraud Detection: We employ AI-powered algorithms to detect and prevent fraudulent transactions on our platform, enhancing overall security and reducing the risk of financial loss for both TEXUB and its customers.
By leveraging AI and these unique features, TEXUB enhances its operations and enriches the customer experience, setting it apart from the competition.
Could you share some success stories or examples of businesses that have experienced significant growth thanks to TEXUB’s platform?
TEXUB has played a pivotal role in driving growth for businesses. Buyers have enjoyed the advantages of accessing a diverse range of suppliers through our platform’s six selling hubs, leading to the discovery of superior product offerings and cost-saving opportunities.
Sellers, in turn, have leveraged the platform to reach previously untapped markets, expanding their reach and revenue streams. This synergy between buyers and sellers has created a mutually beneficial environment, where efficiency is improved, sustainable values are aligned, and cost savings are realized. These success stories underscore the significant impact TEXUB has had on businesses.
TEXUB is headquartered in Dubai but facilitates global trade. Could you explain how your platform supports international trade, and which regions or markets have witnessed the most substantial growth or activity thus far?
A: TEXUB is dedicated to supporting global IT trade. We’ve built a platform with a vast supplier network from around the world, making it easy to find a wide range of IT products. We also offer support for logistics and shipping services to facilitate smooth cross-border transactions.
Moreover, we provide valuable resources on customs regulations and compliance, helping businesses navigate international trade rules. Our unique anonymous connection feature ensures that users can confidently engage with partners from different countries while safeguarding their privacy.
How do you maintain a fair and competitive environment for sellers while ensuring a positive buying experience for customers?
Unlike our competitors, TEXUB doesn’t compete with our sellers; we complement them. We aim to provide equal opportunities for both buyers and sellers on our platform. As a digital marketplace, we’ve established processes to ensure seamless transactions. Sellers who list on our platform gain opportunities to connect with buyers in regions they might have otherwise had difficulty reaching.
TEXUB allows channel partners to grow their businesses and expand their product offerings in previously untapped markets. This approach fosters a fair and competitive environment while ensuring a positive buying experience for our customers.
Lastly, could you share some insights into TEXUB’s presence at Gitex this year? What are your key takeaways and expectations from the event?
At GITEX Dubai, TEXUB aims to highlight the transformative power of digital technologies and encourages businesses to embrace innovation in the evolving digital landscape. We will showcase our newly launched website, featuring an even more user-friendly UI/UX and numerous improved features and functionalities.
Our participation in this major exhibition allows us to present our platform as a genuine IT, CE, and Mobility marketplace. This provides an opportunity to connect with the industry in Dubai and promote our portal. The tech-savvy population in Dubai represents a vast market that can accelerate our digital B2B trade platform.
TEXUB has planned a range of engaging activities at GITEX, including live demonstrations, meetings with industry experts, and exclusive insights into the future of global B2B trade. We will showcase our innovative approach to global B2B trade via our enhanced marketplace and demonstrate how we digitally connect verified B2B sellers and buyers globally. Our goal is to effectively display our enriched portal for 3C trade (Computers, Consumer Electronics, Communication) to provide greater value for potential customers.
