The cutting-edge self-service kiosk from Al Salam Bank has been made available to customers across the vast network of branches of the bank, coupled with exclusive digital services.
The launch marks a milestone for the bank as the first to introduce a self-service banking kiosk fully equipped with the Benefit Company’s biometric and e-KYC (Know Your Customer) authentication technology within the kingdom.
This is consistent with Al Salam Bank’s continued dedication to remaining on top of the most recent developments in digital technology, assuring the provision of an elegant, revolutionary client experience. Additionally, the new service will greatly aid in a seamless and simple transfer as Ithmaar Bank’s retail banking customers move on to Al Salam Bank.
Supported by advanced digital technology, the newly-unveiled kiosks will allow clients to be able to perform various financial services independently like client onboarding, account opening, issuing new debit and prepaid cards, issuing replacement cards, updating personal information instantly (e-KYC), or printing IBAN certificates, account statements, and outstanding note balances.
Anwar Murad, Deputy CEO of Banking at Al Salam Bank said “We are proud of our digital-first mindset at Al Salam Bank, which drives our commitment to consistently introducing digitally-empowered services as part of our digital transformation strategy. We are committed to providing a refined, convenient, and seamless banking experience for our clients by making the new kiosks available around the clock, featuring an intuitive interface that is easy to navigate. Our aim is to continue introducing self-service kiosks throughout our extensive network of branches across the kingdom in the near future.”
Hessa Hussain, Assistant General Manager at the Benefit Company said “At Benefit, we are working on comprehensive initiatives that serve the banking sector and other sectors in order to achieve the plans and visions of the banking sector and Bahrain.”
She added: “The benefit of our eKYC platform comes to enhance the security and ease of the innovative self-service kiosks that Al Salam Bank provides to its customers, which reflects the results of joint cooperation and its role in providing innovative services that suit the user experience.”
Aji Bhaskar, CEO of Klystron Global said “Our multi-functional self-service kiosks equipped with smart capabilities will allow the customers a seamless digital experience and help the bank provide convenient financial services across the kingdom.”
