Crawford Technologies, a pioneer in innovative document solutions aimed at enhancing and managing customer communications, has extended the reach of its AccessibilityNow platform through a strategic partnership with Blue Raccoon Software. Blue Raccoon Software, an innovative South Africa-based company specializing in document process optimization and automation, has become a valued Value-Added Reseller (VAR) for Crawford Technologies. This collaboration enables Blue Raccoon to offer a complete suite of accessible document software solutions and tailored services to diverse industries. The move responds to increasing market demand for inclusive and accessible content solutions.
In the words of Barry Walker, Founder and Director of Blue Raccoon Software, “Our association with Crawford Technologies is a significant milestone for us, as it equips us to generate customer communications in a range of accessible formats. The robustness and comprehensiveness of the Crawford Technologies’ AccessibilityNow platform extend our customer outreach by delivering unique value to our clients.”
The AccessibilityNow platform is a comprehensive software suite employing artificial intelligence (AI) and automation to handle complex processing needs for high-volume transactional documents and various static document types. By harnessing the full capabilities of AccessibilityNow, Blue Raccoon can offer customer communications that ensure individuals with visual, auditory, or speech impairments can effectively communicate, receive, and convey information in formats accessible to them. Furthermore, the platform aids in meeting evolving document accessibility regulations, mitigating the risks and costs associated with non-compliance.
Ernie Crawford, President and CEO of Crawford Technologies, expressed, “This partnership aligns us with Blue Raccoon’s commitment to furnish South African organizations with solutions that enrich user experiences by embedding accessibility into every communication. It also facilitates swift and cost-efficient communication across languages. AccessibilityNow enhances Blue Raccoon’s already extensive service portfolio, promising multifaceted benefits for its clientele.”
In essence, this collaboration exemplifies the pursuit of making communication universally inclusive and demonstrates both companies’ dedication to providing innovative solutions that cater to evolving market needs.