ServiceNow announced a major expansion of its Autonomous Security vision. The company unveiled six unified solutions designed to deliver prevention-first, AI-native cyber defense. As a result, enterprises can now unify exposure management, identity, cyber-physical security, incident response, and compliance under one governed system.

The company describes itself as the AI control tower for business reinvention. Meanwhile, its risk and security business has become the fastest-growing major enterprise cybersecurity operation in the industry. According to ServiceNow, the new offerings bring together exposure management, identity, cyber-physical security, incident response, and compliance as a single, governed motion. Importantly, the system provides proof of what acted, why it acted, and who remains accountable.

New AI Specialists

The announcement also introduces new AI Specialists. These include the Vulnerability Resolution AI Specialist, which completes security workflows autonomously. Consequently, these capabilities allow enterprises to prevent, contain, and remediate risk at machine speed, before threats escalate into breaches.

The Growing Security Challenge

As enterprises continue adopting agentic AI, security teams face a growing challenge. Every new agent, identity, and line of code multiplies exposure faster than human teams, or fragmented tools, can manage. Therefore, closing that gap requires governed autonomy operating at the same machine speed as the threats themselves. Notably, the average enterprise runs more than 70 security tools, which fragments insight across an extended attack surface that includes endpoints, networks, cloud environments, and identities. To address this, ServiceNow is consolidating that complexity into a single system, where assets, identities, and agents remain visible, contextualized, secured, governed, and auditable in one motion.

Introducing Shift Zero

This shift is what ServiceNow calls Shift Zero. In essence, it marks a move away from fragmented, reactive security toward prevention embedded at every layer. Under Shift Zero, every system, identity, and agent is governed and secured in real time, matching the pace at which AI-driven threats move. The overarching goal is zero exposure at all times, with enterprises able to demonstrate, with proof, what every system is doing, why it is doing it, and who is accountable, even as AI operates at business speed.

Executive Commentary

Yevgeny Dibrov, SVP and GM of cybersecurity and risk at ServiceNow, commented on the shift. “As AI exposures compound exponentially, security teams operate on a human clock,” he said. He noted that machine identities double every 18 months, and that fragmented security tools cannot match the curve AI is creating. Organizations, he explained, need autonomous security and governance that matches the scale, velocity, and unpredictability of coming threats, so that assets, identities, AI agents, critical infrastructure, cloud environments, and code stay protected. In turn, security becomes an accelerant rather than a brake.

Six Solutions Under the AI Control Tower

The Autonomous Security offering rests on six solutions integrated into ServiceNow’s AI Control Tower.

1. Unified Exposure Management

Unified Exposure Management addresses siloed vulnerability data. Agentic Exposure Management consolidates findings from every source into a single stream, enriched by Early Warning threat intelligence and Fix Intelligence prioritized remediation. Additionally, the Vulnerability Resolution AI Specialist orchestrates triage and remediation at enterprise scale, executes low-risk patches, and converts exposure backlogs into closure pipelines.

2. Continuous Vulnerability Detection

Continuous Vulnerability Detection closes gaps across code, cloud, and infrastructure. Application Security now extends threat modeling to AI-generated code and model dependencies, surfacing supply chain vulnerabilities before deployment. Dynamic Application Security Testing validates runtime vulnerabilities in live applications and APIs, while External Attack Surface Management reveals infrastructure exposure the way attackers would see it.

3. Cyber-Physical Security

Cyber-Physical Security brings visibility to OT, medical devices, and IoT systems, which often become blind spots for legacy tools. Agentic AI for Cyber-Physical Security delivers agentless discovery across OT and medical networks, establishes behavioral baselines, validates compliance continuously, and models attack paths. Furthermore, automated remediation workflows run across brownfield environments without custom engineering.

4. Identity and Access Security

Identity and Access Security governs non-human identities, service accounts, cloud identities, and AI agents, which are widespread yet largely ungoverned. AI Agent Access Security unifies access control for AI agents across any platform or model provider, closing the threat vector created by ungoverned agents with escalated permissions. Non-Human Identity Remediation moves beyond risk scoring into active action, including automated key rotation, deprovisioning, and permission revocation across IT, OT, IoT, and medical networks.

5. Agentic Incident Response

Agentic Incident Response automates triage and investigation. Through this solution, ServiceNow’s Tier 2 SOC AI Specialist autonomously builds and executes multi-phase response plans for complex incidents. It performs enrichment, correlation, containment, and blocking, while escalating only high-risk decisions to human analysts.

6. Cyber Risk and Compliance

Cyber Risk and Compliance turns compliance from a seasonal scramble into a continuous operational signal. Agentic AI for Continuous Control Monitoring evaluates segregation of duties, access rights, and configuration state across ServiceNow and external systems in real time, surfacing violations as they occur. As a result, compliance-ready reports become available on demand across frameworks including SOC 2, ISO 27001, PCI-DSS, and HIPAA. Alongside this, Cryptographic Asset Compliance enables migration from legacy cryptographic algorithms to quantum-resistant standards, supported by discovery, AI-powered risk profiling, and guided migration workflows across on-premises and cloud environments.

Building the Complete Security Offering

Ultimately, ServiceNow says it is building the world’s most complete end-to-end security offering. The announcement builds on the company’s existing track record in security and risk, alongside the added depth of Armis and Veza, both now integrated into ServiceNow. Armis contributes continuous, non-invasive visibility across every connected asset, tracking billions of devices in real time. Veza’s Access Graph, meanwhile, maps effective permissions across human, machine, and AI identities. Together, these capabilities feed ServiceNow’s AI Control Tower, Context Engine, and orchestration layer, giving the Autonomous Security platform the unified business and operational intelligence needed for autonomous remediation with full governance and auditability.

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