DXC Technology has launched DXC Workplace Services, a new AI-native offering designed to boost employee productivity. The company announced the launch in August 2026. It marks a shift toward a people-centered approach to the digital workplace.

DXC Technology (NYSE: DXC) is an enterprise technology and innovation partner. According to the company, DXC Workplace Services reimagines the workplace around employee outcomes rather than technology alone. Importantly, the offering does not require organizations to add new tools or increase operational complexity.

Many organizations today struggle with fragmented tools and disconnected workflows. As a result, employees often face friction, while IT teams deal with added complexity. To address this, DXC Workplace Services combines deep domain expertise with agentic AI capabilities. This helps anticipate employee technology needs. It also reduces productivity disruptions and speeds up issue resolution.

The offering is powered by DXC OASIS, the company’s intelligent orchestration platform. DXC OASIS transforms managed services through what the company calls “Human+” agentic AI workflows. In turn, this enables people-first operations that anticipate needs and drive proactive outcomes.

DXC Workplace Services applies experience design principles from the start. Therefore, the solution is intended to be intuitive and aligned with existing ways of working. Additionally, the new agentic support model delivers proactive IT support across employees’ preferred channels, including email, chat, and voice. Agents and DXC experts work together to guide employees and complete tasks on their behalf. Consequently, many IT issues can be resolved before they disrupt work.

Kelly Candler, Global Offering Lead for Workplace & Business Process Services at DXC Technology, commented on the launch. She said enterprises should not have to choose between business priorities, IT efficiency, and employee experience. Instead, the goal is to align workplace experiences with how employees actually work, reducing friction throughout.

The offering is built on three core principles. First, it is designed around people, with experiences aligned to established workflows. Second, it is orchestrated across existing investments, enhancing the platforms, devices, and services already in place. Third, it is powered by Human+ agentic AI, combining automation and DXC expertise to continuously improve performance.

Together, these principles are expected to drive measurable results. DXC reports a 40% reduction in operational complexity and 60% fewer service desk calls. Furthermore, 50% of device issues can be resolved before employees even notice them. Overall, the offering promises to return more than 15 hours of productivity to every employee each month.

DXC OASIS integrates human expertise with governed AI agents. This allows organizations to automate complex operations and scale proactive outcomes. By leveraging DXC OASIS, DXC Workplace Services orchestrates the employee experience across existing technology investments. As a result, it replaces reactive, siloed IT capabilities with coordinated workflows.

In conclusion, DXC Workplace Services represents a broader shift in managed services. It focuses on measurable improvements in employee experience, operational efficiency, and business outcomes. More information on DXC Workplace Services is available at www.dxc.com/workplace.

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