Saudi German Health UAE utilizing Aruba’s network technology to deliver Healthcare Services

Aruba, a Hewlett Packard Enterprise company, announced that it has provided network infrastructure technology to Saudi German Health UAE, which has underpinned the Group’s digital transformation and enabled it to drive innovation in the healthcare space.

When it comes to healthcare in the Middle East, Saudi German Health UAE is a shining example of competence and expertise. It is a high-end company that has built a solid reputation for its dedication to the community’s and individuals’ health and wellness by treating them like family.

In the UAE, it has hospitals in Dubai, Ajman, and Sharjah, clinics in Jumeriah, Damac Hills and Damac Hills 2, with further facilities being added with a Centre of Excellence opening soon in Dubai and a hospital in Mirdiff.

Mr Abid Shah, CIO at Saudi German Health UAE said “Our primary objective during our transformation was to maintain the world-class service we deliver. I believe that technology is at the very heart of the world-class service that we have been providing all over the region. To be able to achieve this, you need a very strong, robust and reliable network to make sure that all your medical devices are connected, and your applications are connected, because top-class patient experience is fundamental for us. It’s non-negotiable. Aruba’s architecture supported the delivery of all these services – and we are confident that the high-performing network will also support our future requirements as we look to expand across the UAE and the rest of the Middle East.” 

He also added that there are many applications for the future-proof technology that is now available, and they want their cooperation with Aruba to enable them to collaborate on innovation. According to Mr Shah, one of the benefits to partner with Aruba is that the company’s network infrastructure is robust and the security is very strong. 

Saudi German Health used Aruba ESP (Edge Services Platform), a cloud-native platform in the market created to automate, unify, and secure the Edge while utilising artificial intelligence to identify and address issues before they have an impact on the business.

The group also leveraged Aruba’s WiFi 6E technology that helped to bolden the institution’s infrastructure. All WiFi access points installed are equipped with Zigbee, Bluetooth and a provision to take third-party USB dongles.

They also include a GPS, a first for the industry. The Open-Locate solution will enable a wide range of location service use cases. The potential business consequences dramatically expand once the access point has all of those capabilities built in.

Shah said “We want the patient experience to be consistent and seamless throughout all our facilities. In the UAE, when our patients move from our Dubai hospital to Ajman or Sharjah, we want them to have the same level of experience, and the Aruba platform will help us achieve that. We’re applying the same concept to our health systems, which means our patients can access their files in any of our hospitals, or clinics. Our collaboration with Aruba and Megamind (our digital transformation group company) is so important to us because it is also going to support our digital transformation going forward.”