ManageEngine earns ‘Strong Performer’ status

Zoho Corporation’s enterprise IT management division, ManageEngine, proudly announces its recognition as a “Strong Performer” in both The Forrester Wave™: Unified Endpoint Management (UEM), Q4 2023, and The Forrester Wave™: Enterprise Service Management (ESM), Q4 2023 reports. These assessments, guiding technology professionals and organizations through the competitive vendor landscape, emphasize ManageEngine’s standing as a leading solution provider.

Jay Stauffer, VP of Information Technology at LPW Group, commends the synergy between ManageEngine’s ServiceDesk Plus and Endpoint Central, stating that the seamless integration significantly enhances operational efficiency and introduces a new level of automation and security. This collaboration demonstrates ManageEngine’s commitment to offering comprehensive solutions that empower organizations with a unified and fortified IT environment.

Rajesh Ganesan, President at ManageEngine, aligns the company’s vision with the growing demand for unified platforms, emphasizing holistic thinking that drives the evolution of their entire platform. The recognition from Forrester for UEM and ESM solutions validates ManageEngine’s commitment to integrating solutions for a comprehensive digital enterprise management platform.

Forrester’s evaluation of ManageEngine’s Unified Endpoint Management (UEM) platform highlights its exceptional performance, achieving top scores in various criteria such as OS support, application management, innovation, pricing flexibility, and transparency. The report underscores ManageEngine’s goal to drive security and IT ops convergence by integrating security features seamlessly within their management capabilities.

The evaluation also acknowledges ManageEngine’s significant enhancements to Endpoint Central, especially in the realm of security, with the introduction of features like Endpoint Privilege Management, Data Loss Prevention, anti-ransomware, and next-generation antivirus. A recent addition includes a cloud version of Endpoint Central MSP, catering to the needs of managed service providers.

Mathivanan Venkatachalam, VP at ManageEngine, expresses delight at being named a strong performer in The Forrester Wave™: Unified Endpoint Management, Q4 2023, emphasizing the recognition as validation for their efforts in consolidating Endpoint Central as an end-to-end platform for managing and securing digital workplaces.

Moreover, Forrester recognizes ManageEngine’s IT Service Management (ITSM) platform, ServiceDesk Plus, in its Enterprise Service Management (ESM), Q4 2023 report. The company’s continued innovation, with features like single-touch workflow automation and blended conversations in Zia (ManageEngine’s AI-assisted chatbot), reflects its commitment to providing advanced solutions for service teams.

For those interested, a complimentary copy of The Forrester Wave™: Unified Endpoint Management Q4 2023 report is available for viewing.