IFS, a provider of enterprise cloud and Industrial AI software, has announced the acquisition of TheLoops. TheLoops is a cutting-edge innovator in autonomous AI agent technology.

This acquisition positions IFS as the first vendor to offer an AI agentic platform designed specifically for mission-critical assets and processes. The platform is built to serve industries that rely on resilience, productivity, and measurable ROI.

According to IFS, this move marks a shift from enterprise software that merely tracks work to software that actually performs the work.

Mark Moffat, Chief Executive Officer of IFS, stated that AI offers vast potential for mission-critical industries. However, he emphasized the importance of structuring that potential around real value capture.

He explained that by integrating TheLoops’ capabilities, IFS will help customers improve operational efficiency and service delivery. Customers can now leverage intelligent digital teammates who understand their businesses from day one.

These agents are built to:

• Speak the industrial language and follow customer-defined rules
• Operate securely within enterprise workflows

IFS revealed that the platform enables Industrial AI to be agentic, actionable, and scalable.

With this integration, IFS delivers a multi-agent environment. These autonomous AI agents are composable, governed, and semantically aware of their surroundings.

The agents will be embedded across the IFS industrial suite. As a result, IFS is creating a digital workforce tailored for regulated, asset-intensive sectors.

The combination of TheLoops’ technology and IFS’s industry knowledge enables:

• Understanding of business semantics
• Seamless human-AI collaboration
• Strict adherence to data, security, and compliance policies
• Inter-agent collaboration across systems

This evolution supports a new era of automation. IFS reported that these intelligent agents can continuously search, reason, and act. The goal is to streamline operations, expand capacity, and enable skilled workers to focus on higher-value tasks.

Somya Kapoor, CEO of TheLoops, said the company’s mission has always been to deliver AI that drives action, not just insight. She expressed excitement about scaling this mission globally with IFS.

Kapoor added that the agents understand the complexity of industrial environments and deliver secure, ethical performance at scale.

Aly Pinder, Research Vice President at IDC, noted that AI’s impact is especially strong in industrial settings. He commented that the IFS-TheLoops partnership addresses a major opportunity for asset-intensive and service-focused industries.

According to Pinder, IFS is now well-positioned to lead the transformation of digital workforces with intelligent, situationally aware automation.

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