Help AG announces “Help AG as a Service,” a service-centric concept that offers full cybersecurity capabilities “as a service” to customers using cutting-edge platforms and tools. Help AG’s position as a pioneer in the Middle East’s cybersecurity sector, pioneering the industry’s shift to a service-centric future, is highlighted by this.
Commenting on the launch, Stephan Berner, Chief Executive Officer at Help AG, said: “Help AG has been one of the region’s most experienced and trusted cybersecurity partners for more than 16 years, and with the launch of Help AG as a Service, we are truly cementing our place as a pioneer in the regional cybersecurity industry. The future of cybersecurity will be service-led, and Help AG is at the helm of this evolution.”
Berner added: “Years ago, we built our service offering from the ground up with a commitment to delivering truly global and advanced security services while moulding them to address regional market threats and requirements. Our offering has been received very well in the market, enabling us to become the biggest Managed Security Service Provider in the Middle East, and driving us to take the our service-centric transition to the next phase with Help AG as a Service.”
Help AG as a Service is the culmination of the company’s shift from technology delivery to a service-centric approach, putting it in the greatest position to provide customers with the whole lifecycle as a service, from ‘Assess’ to ‘Defend’ to ‘Respond.’
Customers who use Help AG as a Service may be confident that they receive best-of-breed services, regardless of the underlying technology or deployment methodology. Help AG produces future-ready services in terms of people, processes, and technology on an MRC/PAYG basis, driven by its vision to provide the best degree of protection and user experience.
Help AG guarantees that all of its services are consistent with regional and country-specific data regulations and that it has the necessary skills and infrastructure on the ground. Help AG operates under the philosophy of “think global, act local,” with the goal of providing customers with all of the benefits of cutting-edge global technologies while also providing them with local expertise.
Customers can also get SLA-based options, cybersecurity expertise on demand (where Help AG’s experts act as an extension of the customer’s team), and elastic capacity based on the customer’s needs with Help AG as a Service.
Many of Help AG’s services, such as 24/7 Threat Monitoring, Detection, and Response, have already been standardized. Several of its existing services, such as its Managed Advanced Web Application Firewall (AWAF) service and Secure Access Service Edge (SASE) offerings, namely Cyber Edge X and the Help AG Secure Private Access Service, have been automated (HPA). Penetration Testing, Red Teaming, Security Awareness, Compromise Assessment, Managed Security Controls, Digital Risk Protection, SMB Security Offerings, Always-On DDoS Mitigation, Security Bundles with Service Providers, and Secure Cloud Offerings are among Help AG’s other best-of-breed offerings.
Help AG continues to invest in improving its skills to provide customers with a 360-degree array of cybersecurity services available 24 hours a day, seven days a week. The company distinguishes itself by offering in-country, compliant security infrastructure, cloud capability and agility, optimization-driven service delivery, in-house digital forensics and incident response, automated threat hunting and cyber threat intelligence under its Security Operations Center (SOC) services, and a dedicated team of security researchers with 110+ zero-day findings to its credit, among other factors that add unrivalled value for end customers.
Help AG as a Service is based on the company’s competencies over the past 16 years, allowing it to provide the highest quality services at the most competitive costs. With its integration into Etisalat, Help AG can now provide secure connectivity with unsurpassed availability and dependability via state-of-the-art in-country infrastructure, meeting customers’ data residency requirements. The importance of Managed Security Service Providers (MSSPs) is growing as the cybersecurity industry transitions to a service-based model. With Help AG, enterprises get access to the best and largest MSS team in the region, as well as a flexible financing model, allowing them to invest in a capability that will evolve over time.
