Help AG launches Managed DRP service to proactively mitigate digital risks


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Help AG, the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and the region’s trusted security advisor, has launched a new edition of its fully cloud-delivered Digital Risk Protection (DRP) service. The new service offers best-in-class benefits such as comprehensive risk detection, which includes deep and dark web modality, as well as market-leading remediation, which reduces the digital risk for organizations by identifying unwanted exposure and protecting against external threats.

Help AG’s newest service, which focuses on six critical capabilities across three distinct digital risk categories, reflects the company’s commitment to assisting customers in reducing the risks that emerge from digital transformation, protecting against the unwanted exposure of an organization’s data, brand, and attack surface, and providing actionable insights on threats from the open, deep, and dark web.

Commenting on the launch of the service, Stephan Berner, Chief Executive Officer of Help AG, said: “As more organisations and businesses embrace digital practices, online channels and applications, it is more vital than ever to manage and safeguard their digital assets from the risk of unwanted exposure. Help AG’s Managed Digital Risk Protection service provides internal and external intelligence, and protection as a single service using robust tactical mitigation and strategic threat resolution, offering our clients an industry-leading assurance over their digital risk exposure.”

As organisations get intertwined more deeply with their supply chain, customers and partners, the data they seek to protect becomes increasingly exposed, according to Berner. “With its unrivalled coverage, world-class expertise and market-leading relevance, Help AG’s Managed Digital Risk Protection service enables our customers to minimise digital risk by detecting data loss, securing online brands, and reducing attack surfaces irrespective of the motive, attack vector, or perpetrator, making it one of the best fitted Digital Risk Protection services,” Berner commented.

The service employs cutting-edge technology such as a near-real-time detection platform as well as sophisticated threat contextualization tools and techniques. This, combined with Help AG’s in-country cyber defense expertise, will aid in identifying the correlation of threats from various sources. As a robust remediation mechanism, APIs support out-of-the-box integrations, and playbooks are readily available to improve incident triage and response.

The range of services offered by Help AG’s Managed DRP service is based on six pillars:

· Data Leakage Detection covering marked documents, customer details and employee credentials.

· Brand Protection from impersonating domains, phishing sites, spoofed social media profiles and spoofed mobile apps.

· DevSecOps against exposed access keys and unauthorized code commits.

· Dark Web Monitoring to check accounts for sale, mentions by threat actors and phishing kits.

· Attack Surface Monitoring for exploitable vulnerabilities, certificate issues, open ports, and misconfigured devices.

· Threat Intelligence to monitor and track threat actor profiles, intelligence incidents, suppliers, and vendors, as well as vulnerabilities and exploits.

Help AG’s service subscription packs are comprehensive, assuring unlimited assets during onboarding as well as deep and dark web modality to ensure the right level of coverage is provided for organizations of all sizes to minimize their digital risk.

Customers who subscribe to Help AG’s Managed DRP service have the option of having a Customer Success Manager (CSM) provide periodical business reviews on the critical threats observed, as well as the tactics and strategies used to mitigate these threats.

The Managed Digital Risk Protection (DRP) service exemplifies why hundreds of organizations in the UAE have already turned to Help AG to reduce digital risks and ensure long-term business continuity.


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