Medcare embarks on its digital transformation journey with InterSystems


Medcare Hospitals & Medical Centres is embarking on its digital transformation journey at Sharjah hospital by deploying InterSystems TrakCare unified healthcare information systems. InterSystems will implement TrakCare as a Service, an electronic medical record system (EMR), throughout Medcare’s four hospitals and 16 medical centers as part of their strategic collaboration.

TrakCare as a Service is a private cloud-hosted electronic medical record (EMR) service that operates on a subscription-based OPEX (operating expenditures) basis. The method enables hospitals and clinics to meet their clinical and financial goals without incurring significant upfront capital costs.

Medcare is based in the United Arab Emirates and operates as existing state-of-the-art hospitals. It is committed to providing premium integrated health services of the highest quality.

Medcare’s care professionals may have a comprehensive picture of each patient’s clinical, administrative, and financial information at any time because to TrakCare’s unified clinical and revenue cycle management capabilities. The EMR system also assists Medcare’s medical staff in making decisions, while also providing more opportunities to provide patients with a better experience and a more seamless care journey by reducing wait times and avoiding unnecessary tests.

Medcare Hospital Sharjah is also one of the first hospitals in the TrakCare community to benefit from TrakCare’s new enhanced mobile capabilities, which include a fully-enabled user interface (MEUI), which will improve the user experience wherever care is delivered. The expanded mobile capability includes dynamic patient lists, a patient journey tracker, and extra graphing features, as well as support for operating theatre bookings and administration, maternity, and nursing care plans.

Dr Yehia El Gabbani, Chief Operating Officer at Medcare Hospital Sharjah said: “We are committed to delivering outstanding patient care and exceptional clinical services in our communities. We strongly believe that adopting innovations and world-class technologies will renovate our patient experience and units’ operations. We implemented InterSystems TrakCare to improve the clinical outcomes and patient care delivery which in return will help us strengthen our patient safety and privacy; patient record availability; and reduce the overall waiting time.”

“We are pleased with the successful go-live of TrakCare at Medcare Hospital Sharjah in a record 7 months’ time and we are on track to deploy TrakCare as a Service at its four hospitals and 16 medical centers. TrakCare as a Service will enable Medcare staff to focus on what they do best, delivering excellent patient care while entrusting InterSystems with their EMR landscape,” said Ali Abi Raad, Country Manager for the Middle East and India at InterSystems.

Medcare will be able to comply with the UAE Health Authority’s plans for Health Information Exchange (HIE), which combines public and private health systems so that patient records may be easily shared and accessed by authorised personnel, by implementing TrakCare.

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