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Avaya AI Routing with Afiniti AiRo identifies subtle and valuable patterns in human interactions, which facilitates better pairings between a customer and the optimal agent to drive better outcomes from resulting conversations. The product represents a significant step-change in the availability of AI-driven behavioural pairing technology for organizations of any size, rather than solely large enterprises, expanding the total addressable market by millions of agents.

Cybercriminals are honing their ability to design, author and deploy stealth-like attacks with increasing precision while growing their capabilities to evade detection by sandbox technology,” said SonicWall President and CEO Bill Conner.

Smartworld and Grape Technology announced today the launch of Shahada, […]

The ceremony was attended by H.H. Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of the Interior, and H.H. Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Presidential Affairs. Fahad Al Hassawi, Deputy CEO – Telco Services, received the award on behalf of EITC.

The UAE’s leadership in the region’s smart hospitals market shows how smart hospitals and connected healthcare is optimizing costs, efficiency, and patient experiences, argues Condo Protego, the UAE-based IT infrastructure and information management consultancy and solutions provider.

The live-streamed sessions will form an exciting showcase of how du’s 5G technologies and expertise can be used to empower vital sectors such as the education realm. du will upload and broadcast the live streams via the 5G network to UAE schools who registered to participate in the event through a weblink.

VMenuApp is a one-stop solution which enhances consumer convenience through Machine Learning, boasting a simple yet aesthetically pleasing user interface. With VMenu, customers view their meals before ordering, study nutritional information, design their own custom-made orders and further have a visualization of the different meals on the menu.

For healthcare executives, the new offerings help save costs, improve technology utilization, and increase patient volumes. Clinicians also will benefit from intuitive workflows, improved diagnostic confidence and less rework, allowing them to devote more time for patients.

The Middle East is one of the fastest-growing markets for video surveillance systems. Research firm MarketsandMarkets reports that a big driver for the increasing use of video surveillance systems globally is in large part due to the increasing concerns for public safety and security, prompting deployment at airports, malls, schools, office buildings, public places and so on.

“Fortinet’s involvement in Formula E is a natural fit as it strongly aligns with our focus on engineering and high performance. To accelerate the processing of security and networking functions, we design our own unique security processors, John Maddison