“Emirates is honored to be recognized with an award in digital customer experience. The world of service marketing has advanced at top speed over the past few years, and our ambition to deliver the best customer experience in the travel industry is very much a core objective for Emirates and our wider Group of travel brands,” says Boutros.

Interview with James from Sofitel The Palm: Sofitel Dubai The Palm on their website, Google, and social media, launched Sofie, a virtual assistant powered by machine learning. We interviewed James Karuga, Digital Marketing Manager at Sofitel Dubai The Palm, to discover more about this breakthrough. The responses are stated below.

“Middle East brands have accelerated their digital transformation since the pandemic, fueling a turning point in customer experiences, and aligning in-store and digital retail experiences,” said Mohammed Alkhotani, Area Vice President – MEA, Sitecore.

According to projections, by the end of 2021, there will be 4.1 billion email subscribers globally. Therefore, Email marketing has a vast prospect which businesses can leverage to reach their target audience. Here are the significant factors to consider.

Apple announced its new release of thelatest operating system IOS 15, which contains new features that Apple fans have been waiting for. Introduced and provided to developers at the WWDC event in June.