AppsFlyer, has released its 2021 edition of The State of Finance App Marketing. The COVID-19 pandemic directly impacted how consumers interact with financial institutions and how the institutions themselves operate. According to the report, Financial Technology (FinTech) apps are in high demand, experiencing a 132% leap globally in downloads in the last two years. Although growth was lower in the Middle East, finance installs still rose by 55% in the United Arab Emirates (UAE) and 73% in Saudi Arabia year-on-year.
“FinTech experienced rapid digital transformation over the last year, with the pandemic leading to a shift in mindset even for those that have been slow to adapt,” said Shani Rosenfelder, Head of Content & Mobile Insight, AppsFlyer. “Marketers should strive for efficiency with their spend by following the rising Clicks Per Install trend and focusing on user acquisition to meet new demand. Marketers should also explore more affordable remarketing campaigns to keep their brand top of mind amid rising market competition.”
- Finance app installs rose by 55% in the UAE and 73% in Saudi Arabia year-on year
- Marketers in the Middle East spent $95 million on user acquisition in 2020
- Since Q2 2020, when COVID lockdowns began, the number of Finance apps investing in marketing increased by 27% in the Middle East
- Marketing drives the majority of finance app installs in the Middle East and Turkey, with 62% coming from paid marketing campaigns
- Install fraud rates dropped by 60% in the Middle East as awareness of fraud and anti-fraud solutions grows
Key Global Insights
- Digital banking installs up 45%, while traditional banks gain 22% in 2021. Finance app installs increased 20% overall, but financial services and traditional banking app installs saw only a 15% increase between Q1 2020 and Q1 2021. However, only in the first quarter of 2021, traditional banks picked up speed with a 22% rise in installs.
- 3.3x growth in the number of remarketing conversions between Q1 2020 and Q1 2021. Following a 32% drop in spend in Q2 of 2020, efforts rebounded in Q3 and with rising user acquisition costs, marketers increased activity in remarketing, which soared 3x by Q1 2021. Overall, the growth path of non-organic installs continued upward, hitting 172% growth between 2019 and now.
- Demand for Finance apps is rising across the globe. 29 of the top 40 finance markets (by app installs) enjoyed a growth of at least 20% YoY, however it was the developing markets that dominated the number of installs. The average number of downloads in developing markets was 70% higher than the average in developed markets, with India, Brazil and Indonesia making up almost half of the global number of downloads.
“The consumer finance industry is fast-growing across the Middle East, so it’s not a surprise to see demand for mobile apps increasing,” said Samer Saad, Regional Manager, Middle East, AppsFlyer. “With marketing being a primary driver of installs, and the amount spent on user acquisition increasing, we can expect UAE FinTech marketers to continue running aggressive acquisition campaigns through the remainder of 2021.”
The State of Finance App Marketing from AppsFlyer is an anonymous aggregate of proprietary global data collected from 4.7 billion finance app installs. Of this, 400 million installs and 120 million non-organic installs were North American based.