HungerStation has teamed up with Deliverect to help businesses improve efficiency and customer happiness. Restaurants will run their operations more efficiently while assuring improved customer satisfaction thanks to the delivery platform.
Kamal Marghalani, Vice President of Sales and Chief Marketing Officer at HungerStation: “At HungerStation, we are keen to help our partners achieve their goals with innovative solutions that facilitate and develop their business while contributing to a significant improvement in supply chain operations (receiving, preparing and delivering orders). We expect to see its positive impact on the quality and speed of order deliveries.”
Ammar Mufti, Head of Operations, Shobak commented: “ Deliverect has been an operational life saver for us in our shops. We have decreased the number of tablets from 8 to 1 and we have decreased the number of complaints due to human errors by 90%. Our customer satisfaction has increased, and we have seen a big difference in speed.”
Naji Haddad, Middle East General Manager, Deliverect: “Deliverect’s mission is to support and empower the F&B industry in the Middle East to thrive. One way to achieve this goal is by expanding our partner ecosystem through integrations with some of the most reputable platforms. We have partnered with HungerStation to help restaurants reach more customers and by enabling them to easily manage their online orders from a single screen, increasing their operational efficiency, staff productivity and ramping up customer satisfaction.”
With millions of successful orders, HungerStation has assisted restaurants in Saudi Arabia and Bahrain in expanding their business by introducing new sales channels, resulting in increased revenue. Restaurants may access the largest pool of customers by using HungerStation’s enormous list of millions of registered users.
Large and small restaurants, such as Shobak, would benefit from this relationship with Deliverect by eliminating failures and order errors and speeding up their order preparation process and reducing delivery times.
