RTA Dubai has launched the Sensory Rooms project at Al Satwa and Oud Metha Bus Stations to improve the mobility experience for People of Determination, particularly children with autism. This initiative supports customer happiness and specialised service delivery across all community segments. Moreover, it reflects efforts to strengthen corporate reputation and maximise the use of space across transport facilities.

The project aligns with the leadership’s vision to provide high-quality services that enhance comfort and well-being. In addition, RTA has optimised its facilities by transforming them into value-added service points. This approach reinforces its commitment to social responsibility by using technology and innovation to create an inclusive environment.

The sensory rooms are purpose-designed spaces that balance relaxation and stimulation based on the needs of children with autism. They include smart low-level lighting that creates a calming atmosphere. They also feature interactive elements such as swings that support physical comfort. Furthermore, the rooms incorporate audio-visual effects such as soothing music, natural scenes, and colourful visuals to reduce sensory stress.

RTA has been awarded the Autism-Friendly Environment Certificate by the Dubai Autism Center. This recognition confirms successful implementation and compliance with Autism-Friendly Programme requirements. It highlights RTA’s commitment to inclusive and accessible transport, while also enhancing quality of life and supporting Dubai’s vision of a city friendly to People of Determination with safe, comfortable, and sustainable mobility.

Overall, RTA Dubai continues to advance inclusive transport solutions that improve accessibility and customer experience for all passengers.

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