Home » Emerging Technologies » Artificial Intelligence » Cisco Cloud Control Unifies AI Operations Platform

Share

Cisco has unveiled Cisco Cloud Control at Cisco Live. Cisco Cloud Control is a unified platform built for humans and AI agents to manage, monitor, and defend critical IT infrastructure. It is positioned as the foundation for Cisco’s AgenticOps operating model. Cisco Cloud Control brings together networking, security, compute, observability, and collaboration in one secure environment.

With a single login, Cisco Cloud Control provides a unified view of enterprise infrastructure. It delivers one view across Cisco networking, security, compute, observability, and collaboration. Moreover, it creates a shared operational layer where people and AI agents work with the same data and context. However, humans remain in control of all actions within the system.

Cisco said the platform enables customers to build applications and agents using natural language. Additionally, it connects with an ecosystem of more than 50 third-party platforms and tools. These include AWS, Linear, ServiceNow, and Slack. Integration is supported through native connectors and the open Model Context Protocol.

Jeetu Patel, President and Chief Product Officer at Cisco, said AI agents operate continuously at software speed. He noted that this changes how organizations scale, manage, and defend infrastructure. He added that Cisco Cloud Control acts as a command center for agentic AI. It allows teams and AI agents to operate together in the same environment while maintaining human oversight.

Cisco Cloud Control is described as a single management plane for enterprise estates. It offers cross-domain telemetry across networking, security, observability, and collaboration. Furthermore, it enables trusted agents that follow structured workflows from detection to resolution. These agents can identify issues, determine root causes, execute fixes, test changes, and validate recovery outcomes.

In addition, Cisco introduced Cisco AI Canvas. It is a multiplayer generative workspace where operators and agents collaborate using live data. This helps investigate and resolve complex issues in real time. Cisco also introduced Cloud Control Studio. It includes Agent Builder, which allows customers to build agents aligned with their own policies and workflows.

Cisco Cloud Control has entered Controlled Availability in the United States. Global availability is expected to follow.

On security, Cisco expanded its infrastructure protection capabilities. The company said reactive defense is no longer sufficient as vulnerabilities are exploited faster than before. Cisco Cloud Control serves as a security command center where defense actions occur in real time.

Cisco also introduced Live Protect. It functions as a digital immune system for Cisco products. It provides runtime protection against newly discovered vulnerabilities without requiring reboots, upgrades, or maintenance windows. Live Protect is currently available on N9000 series switches and is included with Nexus One entitlement. It will expand across more Cisco products, including campus, branch smart switches, and secure routers.

Furthermore, Cisco strengthened its agentic security portfolio. This includes AI Defense, Zero Trust for agents, and the Agentic SOC. These enhancements aim to protect AI agents and the environments they operate in.

Cisco also highlighted quantum-safe initiatives. The company warned of “harvest now, decrypt later” attacks, where encrypted data is stored for future decryption using quantum computing. To address this, Cisco is advancing quantum-safe communications across its core portfolio.

Cisco committed to enabling quantum-safe capabilities across most core products by December 2026. New campus, branch, data center routers, switches, and firewalls will ship with quantum-safe secure boot by default. Existing campus smart switches already include this capability.

Additionally, Cisco introduced Quantum Ready Assessments through Cisco IQ. These tools help identify assets exposed to future quantum threats. They also guide enterprises on where to begin mitigation efforts. Global availability is planned for July 2026.

Cisco Services also announced Resilient Infrastructure Services. This includes Exposure Assessment, Infrastructure Modernization, and Defense Resiliency. It is designed to help enterprises reduce risk from emerging threats.

Cisco IQ is also being integrated into Cisco Cloud Control. It serves as an AI-powered delivery system for support and professional services. It provides a Resilient Infrastructure Playbook based on AI-driven insights and Zero Trust principles. It will also support on-premises deployment options for data sovereignty requirements.

Cisco said these capabilities are designed to help organizations build long-term resilience. Finally, Cisco Cloud Control is expected to support enterprises in managing and defending infrastructure in an agentic AI-driven environment.