Huco attains VMware partner-led customer success specialization

Huco, a hybrid cloud, cloud-native, and DevOps technology consulting and services firm, announces its achievement of the prestigious VMware Partner-Led Customer Success Specialization (PLCS). With this specialization, Huco is now empowered to assist customers in accelerating their adoption of VMware Cross-Cloud services, while also helping to overcome any potential hurdles along the way.

The VMware Partner-Led Customer Success specialization focuses on implementing industry-recognized best practices that enable customers to continuously extract value from their Cloud, SaaS, and subscription investments. From initial implementation to ongoing support, this expertise allows partners like Huco to drive end-user adoption of VMware Cross-Cloud services, leading to consistent value realization and faster attainment of business objectives for their clients.

In addition to obtaining the PLCS specialization, Huco has already accomplished an impressive milestone of achieving seven Master Services Competencies from VMware.

Vivek Parath, Chief Operating Officer at Huco, emphasizes the importance of prioritizing customer success for their business’s growth and longevity. He affirms, “For our business, profitability will come from how we retain and grow our customers and not how we transact with them. Huco has been building strong, long-term relationships with our customers, and this certification will add credibility to our relationships. The success of our customers is a key driver of business growth and sustainability for both Huco and VMware.”

Amr Shaheen, Partner Development Manager – METNA Region at VMware, highlights the necessity for partners to adopt a trusted advisor approach in managing customers, especially during the shift to cloud, SaaS, and services-based business models. The VMware Partner-Led Customer Success Specialization validates Huco’s capability to guide customers through every stage of their multi-cloud journey.

Huco remains committed to collaborating with VMware and is actively expanding its go-to-market activities in various countries, including Saudi Arabia. Recently, Huco joined forces with VMware to share invaluable insights on driving business outcomes through software development best practices at the IDC CIO Middle East Summit 2023.