ServiceNow (NYSE:NOW), the AI platform for business transformation, has strengthened its role in Saudi Arabia’s digital transformation with new AI-driven innovations and strategic partnerships announced at LEAP 2025. Reinforcing its $500 million investment in Saudi Arabia, ServiceNow is accelerating enterprise automation, enhancing efficiency, and supporting Saudi Vision 2030.
At LEAP 2025, ServiceNow introduced powerful agentic AI solutions designed to optimize business productivity, automate complex enterprise challenges, and drive digital transformation. Saudi-based Solutions by STC and global systems integrator Customizo have joined ServiceNow’s growing partner ecosystem in the Middle East and Africa (MEA) to bring AI-powered solutions to organizations across the Kingdom.
H.E. Eng. Abdullah Alswaha, Minister of Communications and Information Technology of Saudi Arabia, emphasized the country’s leadership in digital transformation and highlighted the importance of global partnerships in driving Vision 2030. ServiceNow’s AI-integrated solutions are revolutionizing enterprise software, empowering Saudi businesses to innovate and scale.
With over 2,200 partners globally, ServiceNow continues to expand its presence in Saudi Arabia. The company’s new collaboration with Solutions by STC focuses on AI-driven business transformation, integrating intelligent automation into core operations. Customizo, a global ServiceNow partner, has expanded into the Kingdom as a strategic consulting and implementation partner, bringing advanced digital solutions to support regional innovation.
ServiceNow’s AI advancements, including the AI Agent Orchestrator, streamline automation across enterprise functions, improving risk management, customer experiences, and application development with Generative AI (GenAI). The company remains committed to business growth, government transformation, and digital skills development in Saudi Arabia, following the launch of its regional headquarters at LEAP 2024.
As one of the fastest software companies to surpass $10 billion in revenue, ServiceNow continues to revolutionize enterprise automation. The ServiceNow Platform, available in Arabic, is driving AI-powered business transformation across the Kingdom, enabling organizations to achieve greater efficiency and innovation.