SolarWinds, a provider of secure observability and IT management software, has released its 2025 IT Trends Report titled “Fragile to Agile: The State of Operational Resilience.”

The report surveyed over 200 IT professionals across the EMEA region. It revealed that while confidence in operational resilience is increasing, day-to-day challenges still consume significant resources.

According to the findings, 89% of EMEA IT leaders consider their organisations resilient. However, only 34% describe themselves as very resilient. This indicates that the confidence may not reflect real-time operational readiness.

The report also showed that 45% of EMEA IT leaders still spend a quarter of their workweek resolving critical issues and service disruptions. This points to a disconnect between perceived resilience and operational reality.

Moreover, 35% of respondents identified cumbersome processes not technology as the biggest barrier to improved resilience.

• Half of the respondents blamed outdated processes during disruptions.
• 38% cited insufficient staffing as a key challenge.

Abdul Rehman Tariq Butt, Regional Director – Middle East at SolarWinds, stated that despite rising digital transformation investments in the region, many organisations are still hindered by manual processes. He stressed that to remain competitive, IT teams must adopt streamlined workflows, modern tools, and skilled talent.

A quarter of respondents reported allocating 21% to 30% of their IT budgets toward preventing disruptions.

Cullen Childress, Chief Product Officer at SolarWinds, noted that operational resilience is now a strategic necessity. He added that achieving it requires more than technology organisations must empower IT teams with the right tools and workflows to become agile and responsive.

The SolarWinds report underscores the need for resilience to be embedded in daily operations so IT can drive innovation and competitive advantage.

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