Vertiv Launches Global Liquid Cooling Services for AI and HPC Needs

Vertiv (NYSE: VRT), a provider of critical digital infrastructure and continuity solutions, has announced the launch of its globally available Vertiv™ Liquid Cooling Services. Designed to enhance system availability and efficiency, the new service offering helps data center operators tackle the challenges of advanced liquid cooling systems.

Vertiv has been refining these services for over a year with regional early adopters, ensuring the best practices and real-world insights that now enable a global expansion of its liquid cooling capabilities. The experience gained during this time brings a mature, proven approach, giving data center operators worldwide the expert support they need for reliable, efficient system performance.

The rise of AI workloads continues to transform data center operations, significantly increasing rack densities. With 30 kW racks now standard and some reaching up to 120 kW or higher, operators face increasing heat loads and power densities, driving the demand for liquid cooling solutions. The need for operational continuity is higher than ever.

“The growing reliance on liquid-cooled AI servers demands a comprehensive approach to lifecycle management,” said Sean Graham, Research Director of Cloud and Data Center at IDC. “Given the complexities of these cooling ecosystems, a robust support program is essential to ensure system availability and long-term operational viability.”

Vertiv Liquid Cooling Services provide seamless integration of liquid cooling systems with IT equipment and infrastructure. The service includes expert installation, commissioning, and ongoing maintenance with a focus on fluid management, cleanliness, and preventing air from entering the system — all critical to system reliability. Traditional maintenance practices are no longer sufficient for the complex liquid cooling systems required for AI applications. This offering draws on Vertiv’s decades of industry experience, delivering preventive and condition-based maintenance to ensure optimal system performance and maximize availability.

Key features of Vertiv Liquid Cooling Services include:

• Startup & Commissioning Services: Identify and resolve potential issues to ensure smooth system launches and proper equipment integration.
• Spare Parts Availability: Quick access to replacement components, reducing downtime and enabling faster repairs.
• End-to-End Lifecycle Support: Digital, proactive maintenance to ensure long-term reliability and optimized cooling performance, with detailed documentation for ongoing support.
• Comprehensive Fluid Management Services: Includes coolant sampling, laboratory testing, contamination prevention, and environmentally responsible disposal to extend system life and efficiency.
• Emergency and Preventive Support: Rapid, on-site and remote response to diagnose and resolve issues quickly, minimizing downtime.

Ryan Jarvis, Vice President of Global Services at Vertiv, emphasized the importance of liquid cooling in driving business innovation: “High-performance computing (HPC) and AI are essential to business growth, making reliability and efficiency in digital infrastructure more crucial than ever. As organizations invest in AI-driven systems, robust liquid cooling solutions are key to ensuring long-term performance.”

Vertiv™ Liquid Cooling Services is supported by the Vertiv™ Global Services network, offering project services, product support, testing, and training. With over 240 service centers, 3,500+ field engineers, and 190+ technical response specialists, Vertiv provides expert support across multiple regions, ensuring customers can rely on its solutions for continuous operations.