Freshworks Inc., a software company that empowers the people who power businesses, has released the results of its second annual Freshservice Service Management Benchmark Report.

BARQ Systems, a regional IT services provider providing business and government clients across the Middle East and Africa (MEA), has announced its shift to an IT Service Provider with a full-fledged Managed Services Portfolio.

Enterprise enterprises aiming for increased simplicity in their data centres are becoming increasingly interested in hyperconverged infrastructure (HCI). From 2021 to 2028, the hyperconverged infrastructure market in the Middle East and Africa.

In 2022, digital transformation projects will advance moderately from 2021. Underpinned by GCC Country Visions, the rapid shift of the GCC countries from an oil-exporting economy to a knowledge-based economy will be a major influence.

“As enterprises continue to drive digital transformation, while also assuring compliance and security, the need for in-depth end-to-end network visibility and control is paramount,” stated Mark Leary, research director, network analytics and automation, IDC.