The Sharjah Electricity, Water and Gas Authority (SEWA) has outlined six SEWA AI projects after an interactive workshop.

The session aimed to identify and develop innovative opportunities using artificial intelligence (AI). It forms part of SEWA’s efforts to accelerate digital transformation and adopt smart solutions.

The proposed projects aim to improve the services provided. They also seek to increase operational efficiency.

The first of the SEWA AI projects proposes using AI in corporate knowledge management. It aims to preserve expertise and facilitate knowledge transfer between employees.

The second project focuses on developing water connection services. It seeks to accelerate procedures. It also aims to improve the readiness of applications and inspections.

The third project explores proactive services. These include verifying application requirements before submission. As a result, processing could be faster and delays could be avoided.

The fourth project focuses on cybersecurity. It would use AI to enable faster responses and alerts to security incidents.

The fifth project addresses smart consumption and sustainability. It would analyse electricity, water and gas consumption. In addition, it aims to promote efficient resource use.

The sixth project proposes automating the review of applications for no-objection certificates. This would accelerate document checks. It would also improve the customer experience.

Overall, the SEWA AI projects represent a step towards turning innovative ideas into practical initiatives. They will now be considered for further assessment and development. The initiatives support SEWA’s vision for smarter, more efficient and sustainable services.

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